According to the Terms and Conditions, the client must request the cancellation of the service via email, we will need information such as:
- Name last Name
- Email
- voucher number
- Copy of payment
- Cell phone number
Please, before requesting the cancellation, take into account the following:
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- Cancellation is non-refundable.
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- We can postpone your date if you notify us at least 12 hours before the service.
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- And that your next reservation is not older than 6 months